General Terms and Conditions
TERMS OF SALES
ARTICLE 1 – DESIGNATION OF THE SELLER
These General Conditions of Sale are concluded between on the one hand IFATY, SAS with capital of €1,000 registered with the RCS of Nantes under number B 904 375 300, having its headquarters at 35 RUE DU DOCTEUR BRINDEAU 44000 NANTES, and on the other hand, any person who has made a purchase on the site www.mamik.fr, hereinafter referred to as “the Customer”. Any purchase on the site www.mamik.fr (hereinafter, the “Site”) automatically entails acceptance of all of these conditions, of which the Customer acknowledges having read prior to his order.
The MAMIK brand is marketed by the company IFATY SAS
ARTICLE 2 – GENERAL PROVISIONS RELATING TO THESE GENERAL CONDITIONS OF SALES (HEREINAFTER CGV)
2.1 Purpose of the General Terms and Conditions
The purpose of these General Terms and Conditions is to define the conditions under which Customers can access the Site and order IFATY products of the MAMIK brand, and to detail the rights and obligations of IFATY and the Customers.
2.2 Scope of application of the General Conditions of Sale
The General Terms and Conditions govern the relations between Customers and IFATY . Any Customer placing an order undertakes to respect these General Terms and Conditions without reservation.
2.3 Modification of the General Conditions of Sale
IFATY reserves the right to modify its General Terms and Conditions at any time.
In the event of modification, the applicable General Conditions of Sale are those in force on the date of the order.
ARTICLE 3 – PRICE
3.1 Sales price
All sales prices presented on the Site are inclusive of all taxes (TTC), in accordance with article L.112-1 of the Consumer Code. Each price of each product is indicated in euros. Sales prices do not take into account delivery and transport costs.
3.2 Modification of sales prices
IFATY reserves the right to modify its prices without notice.
3.3 Fees
Additional costs such as delivery and transport costs are mentioned before validation of the order. They are fixed on the order form.
ARTICLE 4 – PRODUCTS
All products offered on the site are within the limits of available stocks. The Customer releases the Seller from any liability in the event of total or partial non-availability of the products ordered.
The Customer is required not to resell the products ordered on the site without the prior agreement of IFATY .
The products offered on this Site are only available to individuals.
ARTICLE 5 – ORDER
5.1 Order process
The Customer fills a virtual basket with the products he has selected. He can then check the details of his order. The Customer can then click on the “Order” button and add information concerning the delivery method and payment method.
The Customer will then receive an email attesting to receipt of the order by MAMIK.
5.2 Modification of an order
IFATY reserves the right to accept or not, the modification of a Customer's order after its confirmation.
5.3 Validation of an order
The order is validated once payment has been received in full by IFATY .
ARTICLE 6 – PAYMENT
6.1 Payment methods
Once the order has been validated, the Customer accepts the General Conditions of Sale. He then pays on the site https://www.mamik.fr/ by bank card (CB, Visa or Mastercard), via Stripe
6.2 Secure payment
The site https://www.mamik.fr/ has a secure online payment system. The Customer's banking data is encrypted and is not kept by IFATY .
6.3 Verified payment
In the event of abusive practices or appearances of fraud, IFATY reserves the right to carry out checks on orders, and to request certain documents and information concerning the Customer in order to validate the order.
Any order placed on the site and delivered outside France may be subject to possible taxes and customs duties which are imposed when the package reaches its destination. These customs duties and possible taxes linked to the delivery of an item are the responsibility of the Customer and are their responsibility. The Seller is not required to check and inform its Customers of applicable customs duties and taxes. To find out about them, it is up to the Customer to obtain information from the competent authorities in their country.
ARTICLE 7 – DELIVERY
7.1 Delivery costs
Delivery costs are explicitly specified on the site https://www.mamik.fr/. The amount of delivery costs may vary depending on the delivery address of the order.
7.2 Delivery time
The delivery time depends on the delivery method chosen by the Customer, and is indicated on the site at the time of the order.
Delivery times for an order include its preparation, shipping and delivery to the delivery address indicated by the Customer.
7.3 Place of delivery
The products are delivered to the delivery address indicated by the Customer at the time of the order. The Customer is responsible for the accuracy of the information relating to the name and address of the recipient specified when placing the order. They must include all the information allowing delivery under the normal conditions provided by the carrier.
7.4 Product conformity
The Customer undertakes to verify that he has received a complete and compliant order, at the time it is delivered.
In the event of delivery of a clearly and visibly damaged package, it is up to the Customer to refuse it in order to benefit from the guarantee offered by the carrier. The Customer must also inform the seller without delay, so that a new package can be prepared for him, then shipped upon receipt of the damaged package in return. In such a case, the delivery times indicated above in these general conditions will no longer apply.
ARTICLE 8 – WITHDRAWAL
IFATY makes every effort to best satisfy the Customer.
However, a modification or cancellation may then take place if the order has not yet been delivered to the carrier. The Seller may then take this modification or cancellation into account. If the cancellation request is validated, the Customer will then be reimbursed for their entire order.
Any request for modification or cancellation must be sent by email to contact@mamik.fr to be taken into account.
If the order has been handed over to the carrier, no modification or cancellation can be taken into account and the price paid will not be returned.
ARTICLE 9 – INTELLECTUAL PROPERTY
All visual, audio, or textual elements visible on the site https://www.mamik.fr/ are the exclusive property of MAMK. Any reproduction or representation of the MAMIK brand is prohibited.
By connecting to the Site, the Customer is prohibited from copying or downloading all or part of its content, without prior and express authorization from the Seller.
ARTICLE 10 – PERSONAL DATA
In accordance with the law relating to data processing, files and freedoms of January 6, 1978, personal information relating to buyers may be subject to automated processing. Buyers can object to the disclosure of their contact details by notifying IFATY . Likewise, users have the right to access, rectify and delete data concerning them, in accordance with the law of January 6, 1978.
ARTICLE 11 – DISPUTES
For any complaints that the Customer may have to make, they contact MAMIK customer service at the following address: IFATY 35 rue du Docteur Brindeau 44 000 Nantes
These general conditions of sale are subject to French law.
In the event of a dispute, an amicable solution will be sought as a priority before any legal action.
In the absence of an amicable solution, any legal action will be brought before the competent courts.